Lagole Gon
Arcane
Even Bioware's Popamole Effect 2 is much better in this regard. It's easier to pull it off with an interactive movie.It tries to create human drama (lol), family tragedies (lololol) and deep characters(lolololol). All these cutscenes, voice acting, facial animations and the result is just a creepy prosperian puppet show.
While its true that it DA2 doesn't do create all this drama as well as say a book or tv series. It tries and comes far closer than anything at all in recent memory.
You do hit an amusing point in that the cut-scenes, voice acting (its actually fine, considering some of the lines these people have to deliver in full seriousness... think about it) and facial animations detract from the story because they do. This game's story would be far easier to swallow as well written text rather than voiced dialog. The reason for this is that its far easier to cover up things you don't like with your own imagination when you don't have much to work with. It's also much easier to enjoy a romance when someone elses idea of a hot partner isn't shoved down your personal critical eyes.
But the writing alone is atrocious (most of it). Just think about the main plotline. What is it about? What did you achieve? Well, if I recall correctly it's something like this:
You are a motherfucking janitor in a motherfucking madhouse! Everybody in the city of Cockwall is bat shit insane! You just sit there and wait for a riot so you can beat the crap out of patients (oh, once in a while you also have to kill vermin in a basement. It's always the same fucking basement).
You have to remember that DA2 and in general all of Bioware's work attempts to appeal to anyone from 15-40 years old. That is not an easy thing to achieve, especially not in the serious drama department, someone who is 20 is going to have more or less a different opinion of what good drama is like, based on their life experiences and a whole bunch of completely un-plottable random personal whimsies. I am not saying it can't be done better, but they gave it a good shot with the time and pressure the team had (trying to cash in quickly on DA:O).
That's a lot of excuses bro.