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PR company gets pwned over paid 'reviews'

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From NY Times: http://www.nytimes.com/2010/08/27/technology/27ftc.html?_r=1&hp

"The Federal Trade Commission said on Thursday that a California marketing company had settled charges that it engaged in deceptive advertising by having its employees write and post positive reviews of clients’ games in the Apple iTunes Store, without disclosing that they were being paid to do so.

The charges were the first to be brought under a new set of guidelines for Internet endorsements that the agency introduced last year. The guidelines have often been described as rules for bloggers, but they also cover anyone writing reviews on Web sites or promoting products through Facebook or Twitter.

They are meant to impose on the Internet the same kind of truth-in-advertising principles that have long existed offline."

Unfortunately, this case only involved direct payment for reviews, not purchased advertising or fringe benefits. However, the principle could easily be extended and it's worth keeping an eye out (or making complaints to the FCC) for suitable test cases. Next time you hear of a gaming 'journalist' getting extensive accomodation/benefits or of a gaming website giving absurdly positive reviews to a game whose publisher advertises heavily on their site, it might be worth sending in a complaint to the FCC - if they pile up over the next year or so, someone might pursue a case given that they finally seem to be taking the gaming industry seriously.

I suspect the 'purchased advertising in return for good reviews' is more likely to be pursued than the accomodation/entertainment style bribes, as the former is only a very thin line away from being a direct bribe.
 

Duckard

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Nothing will kill game journalism. Not you, not the FCC and not god.
 
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Ed123 said:
Pfft, 90% of the reviews on amazon are clearly done by marketing drones.

Wyrmlord did that, actually, for his parent's shop.
 

Destroid

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Ed123 said:
Pfft, 90% of the reviews on amazon are clearly done by marketing drones.

Or Wyrmlord.

EDIT: Too slow and should read the whole thread.

EDIT2: As an aside, Marketing (in it's modern form) has got to be one of the most worthless human occupations.
 

Shannow

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Azrael the cat said:
I suspect the 'purchased advertising in return for good reviews' is more likely to be pursued than the accomodation/entertainment style bribes, as the former is only a very thin line away from being a direct bribe.
Hugh? Our very post-democracy is built upon that kind of corruption. Coming down on one branch of industry while ignoring the others would be hypocritical... Oh wait. Tough noogies. *shrug*
Shoulda made more campaign contributions and gotten some experts from the industry into public offices. The gaming industry doesn't understand capitalism.
 

Micmu

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One gets busted, 99999 still at large doing their way too obvious "reviewing" and "commenting".
 

Drakron

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Azrael the cat said:
... Unfortunately, this case only involved direct payment for reviews, not purchased advertising or fringe benefits. However, the principle could easily be extended and it's worth keeping an eye out (or making complaints to the FCC) for suitable test cases. Next time you hear of a gaming 'journalist' getting extensive accomodation/benefits or of a gaming website giving absurdly positive reviews to a game whose publisher advertises heavily on their site, it might be worth sending in a complaint to the FCC - if they pile up over the next year or so, someone might pursue a case given that they finally seem to be taking the gaming industry seriously.
...

There are two problems with that.

First is you have to prove it, remember all the "seminars" the pharmaceutic companies used to do some years ago in places like Hawaii? They were caught because the doctors never shown up for the seminars (or anyone else for that matter).

As long they have a presentation you dont have a case because you have to prove intent and that is hard because the PR people will NEVER pick up the phone and say things like "you give us a bad review, you never work again".

The type of pressure they can apply is perfectly legal, they will not stop reviews from being published but they will not send a review copy so they have to get out and buy a copy, meaning they will lag behind everyone that "plays ball".

And that is the second problem, the FCC can only apply a fine if they have evidence of wrongdoing and "gaming journalists" have no ethics to speak of, they will happily sell out in exchange for "exclusive access" because their audience is more concerned about just having the latest info on, say, Halo:Reach, even if it was "spin".

As traditional media is becoming more "tabloid", gaming media became tabloid years ago ... magazines are in the process of dying so they are at the mercy of publishers as websites are far too concerned on "one up" each other that will accept any terms to get exclusive access.

I do think the FCC should step on the publishers clauses as things like Konami's "dont mention loading screens" are downright abusive, perhaps FORCING having to publish the clauses terms in the article itself.
 

Cassidy

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One of the comments really did hit the nail on the head:

For as great as the internet is for sharing information, there will always be scoundrels working an angle. It's a never-ending game of Wack-a-mole.
 
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Prateek Sanjay said:
5.0 out of 5 stars Incredibly Pleased !!, August 7, 2009
This review is from: Girlfriend Gifts Sterling Silver Cuff Bracelet 2.4 inches (brclt239) (Jewelry)
I had purchased this bracelet as a gift for my beautiful girlfriend. I am incredibly pleased and think she will love it.

41Jc5pc5ZqL._SL110_.jpg
 
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Codex 2012
Funny thing, even books for people who want to become developers explicitly advice bribing press with exclusives.
 

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